Medical Assistant - Residential

Company: Clare Foundation, Inc.
Location: Santa Monica
Posted on: April 25, 2025

Job Description:

Are you in search of a role that provides opportunity for growth, and encourages career advancement? Do you want to save lives and have a positive influence on the community? Look no further than CLARE-MATRIX!

Whether you work within the clinical arena, or the administrative world. We all work toward our shared mission, and uphold the CLARE-MATRIX values of:

COMPASSION - TEAMWORK - INTEGRITY - EMPOWERMENT - ADAPTABILITY - EQUALITY.
If your values align with ours... JOIN US!

Why CLARE-MATRIX?

CLARE-MATRIX is seeking bright and compassionate leaders to help save lives through recovery! We are a nonprofit organization providing effective and compassionate treatment, recovery, and prevention services for alcoholism and substance abuse to individuals, families, and the community. We offer an engaging, mission-driven work environment with excellent benefits and compensation. Work with dedicated colleagues in a dynamic setting, utilizing innovative approaches to addiction recovery and mental health treatment.

We recognize our staff as the heart of our organization, and seek to provide a generous and competitive benefit package to support our employees well-being. We offer the following:

• Employer Paid Medical, Dental, Vision, Life/AD&D, and LTD insurance
• Vacation and sick leave
• 11 Paid Holidays (including a birthday holiday)
• 403(b) Retirement Plan (may be eligible for employer matching up to 6% after the 1st of the quarter after 90 days of service)
• Flexible Spending Account (FSA)
• Mentorship and formal training to help you grow
• Performance-based culture and endless opportunities for growth
  About CLARE-MATRIX: CLARE-MATRIX "C-M" is a nonprofit organization providing effective and compassionate treatment, recovery, and prevention services for alcoholism and substance use to individuals, families, and the community.
  
  Since 1970 CLARE-MATRIX has provided quality substance use and mental health treatment to men, women, and youth in southern California. Through programs run by a compassionate, committed, results-oriented team of counselors, therapists, and administrators, CLARE-MATRIX continues to build its reputation as a leader in evidence-based treatment practices and continues to break new ground in the areas of positive outcomes, outreach and community involvement. Headquartered in Santa Monica, CA, CLARE-MATRIX maintains multiple facilities in the Southern California region, providing services to participants in a manner consistent with its Core Values: Compassion, Teamwork, Integrity, Empowerment, Adaptability and Equality.
  
  The following is representative of the duties, responsibilities and requirements of the job, but is not intended to be an exhaustive list.
  
  Summary:
  
  Under the supervision of a licensed healthcare professional, with minimum latitude for independent judgement and decision, the Medical Assistant provides critical support to the clinical team and treatment team by assisting in the care of participants in a 24-hour residential rehab and recovery setting. The Medical Assistant will work to ensure that participant care is administered safely and effectively as part of the treatment program, adhering strictly to all legal and regulatory requirements.
  
  Essential Duties and Responsibilities:
  
• Participant Interaction: Greets participants and verifies participant information by interviewing participant and recording medical history. Takes participants vitals.
• HIPAA Compliance: Secures participant information and maintains strict participant confidence by completing and safeguarding medical records and ensuring participant information is kept confidential.
• Medication Administration: Follow company's medication policy for safely and accuracy to administer medications to participants as prescribed, following all regulations and protocols.
• Documentation: Utilizing the EHR, "MyEvolv", properly and correctly document all care notes and administration accurately and promptly in the participant's medical record, maintaining compliance with municipal, state and federal regulations and maintaining accurate and complete proper documentation for all participant encounters.
• Participant Monitoring: Observe participants for changes in condition including but not limited to adverse reactions to medications. May take vitals and COWS/CIWA as assigned. Observes signs of behavioral health crises, reporting findings to the nursing or clinical team.
• Medication Inventory Management: May monitor medication stock levels, medication inventory, organize medication storage, and report low stock or discrepancies to supervisors.
• Medication Refills: May monitor medication levels and place orders for refills, as required.
• Communication: Collaborate with nurses, therapists, and other healthcare providers to communicate participant changes, needs, updates, and progress. Respond to staff and participants in a professional and courteous manner.
• Safety and Emergencies: Follow all safety rules, regulations and infection control procedures, ensuring a clean, safe, and supportive environment for participants. Respond appropriately to emergencies including following policy and procedure for contacting appropriate staff and supervisor(s) professionally and calmly interacting with police, fire, and medical personnel.
• Professional Behavior - Strictly maintain professional boundaries following established limits and guidelines for appropriate behavior with participants, ensuring a safe and ethical environment by clearly separating the professional role from personal interactions, and protecting the client's privacy and dignity. Boundaries typically include parameters like personal disclosure limits, physical touch restrictions, and clear communication about the professional nature of the relationship.
• Education and Training: Participate in ongoing training, team meetings, and certifications to maintain eligibility for the role, current knowledge in medication administration and best practices for a rehab and recovery setting.
  
  Teamwork and Collaboration
  
• Collaborate with cross-functional, and multidisciplinary teams including, but not limited to Department Heads, Counselors, therapists, case managers, and medical professionals to ensure comprehensive participant care.
• Participate in staff meetings, one-on-one meetings with supervisor(s), and other meetings as required.
• Participate in in-service training, and continuing education to maintain eligibility for the role. Maximize learning opportunities by remaining receptive to constructive feedback and utilizing support available from your supervisor and others.
• Maintain a good knowledge and understanding of CLARE-MATRIX's mission, vision, & philosophy.
• Contribute to a healthy work environment by cultivating and maintaining appropriate boundaries and a professional demeanor at all times.
• Communicate on a direct and timely basis about needs and problems as they arise.
• Ensure health and safety regulations are upheld to CLARE-MATRIX standards.
• Ensure standards of conduct are upheld to CLARE-MATRIX standards.
• Other duties as assigned.
  
  Qualifications
  
• Must have a diploma from an accredited school or college with the designation of "Medical Assistant" or be State Board Certified as a Medical Assistant.
• If applicable, you must have achieved sobriety of at least one year.
• Must have current CPR and First Aid certification or obtain within 30 days from hire date.
• Must complete all pre-employment requirements including a Livescan and physical prior to hire date.
• Must complete all Learning Management System "LMS" assignments by 30 days of employment.
• Must have reliable transportation, possess and maintain a valid California Drivers' License with proof of valid automobile insurance and maintain a safe driving record.
  
  Knowledge, Experience and Skills:
  
• Experience in a rehabilitation or recovery center setting preferred. Experience in a behavioral health setting is also appropriate.
• Appropriate sensitivity, genuine compassion and empathy to work well with diverse populations.
• Working knowledge and understanding of the clinical environment.
• Self-starter with the ability to independently drive projects forward, prioritize tasks, and meet deadlines.
• The ability to think outside the box, look for opportunities, see the big picture, problem solve, and be flexible and adaptable.
• Sound judgement and discernment.
• Advanced verbal and written communication and interpersonal skills, including social and presentation skills.
• A commitment to, and a passion for, the mission, vision and values of CLARE-MATRIX.
• Effective computer skills, especially Microsoft Office Suite.
• Organized and detail oriented.
• Effective time management, verbal, and written skills.
• Thrive in a fast-paced environment.
• Collaborative teamwork abilities.
• Effective communication and interpersonal skills.
• Sound judgement and discernment.
  
  Diversity, Equity, Inclusion & Equal Employment Opportunity at CLARE-MATRIX: CLARE-MATRIX is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and any other protected status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. No qualified applicant will be denied employment sole on the basis of having or not having a prior history of alcoholism or other drug addiction.

Keywords: Clare Foundation, Inc., Palmdale , Medical Assistant - Residential, Healthcare , Santa Monica, California